Sentiment Analysis

Flow & Function Together - #csadvent

Sunday, Dec 16, 2018 by Barret Power Automate, flow, CS Advent, function, sentiment analysis

For this year’s #csadvent post, I am going to continue my posts about using Microsoft Flow to make our lives easier. This time, we’re adding in some Azure Functions as well. In a previous post, I covered creating a Flow that an attendee to a conference might create to watch for tweets that they might want to re-tweet. This time, we want to take on the role of conference organizers who want to watch the flow of tweets for how positive or negative people feel about our conference.

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Using C# and Azure Text Analytics Sentiment Analysis To Respond To Customer Complaints

Tuesday, Jan 16, 2018 by Barret Azure, Sentiment Analysis, csharp

I’m a dev. I just make apps. I only deal with customers when something breaks and my support teams can’t fix it. They’re just an annoyance, right? Wrong. I’m going to show you how Azure Cognitive Services Text Analytics Sentiment Analysis can help you retain customers and look good while you’re doing it. Anyone who has worked in a customer service related field will tell you that it’s far less expensive to keep an existing customer happy than it is to win a new customer to your product or service.

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